I keep seeing the same pattern across sports.

Star coaches move clubs. Half their staff follows them.

The new organization immediately hires their people. Often over existing staff.

What creates that kind of loyalty?

It's not money. It's not promises of better conditions.

It's connection.

These coaches built genuine relationships. Their teams would follow them anywhere.

Here's what keeps me up at night. The same dynamic works in reverse.

I've watched talented leaders lose staff constantly. Not because they did something wrong to people.

Because they didn't do something for them.

The pattern is predictable. Leaders treat conversations like transactions. They react instead of connect. They don't know what drives their people.

Staff feel invisible. Disconnected. Replaceable.

So they leave for someone who sees them.

The solution is remarkably simple.

Regular check-ins with one question: "What's one thing I can do for you?"

This question transforms relationships. Lowers barriers. Makes you accessible. Reduces power dynamics. Reveals insights you'd never discover otherwise.

When you make this habit, people share real aspirations. Genuine concerns. Hidden potential.

You become the leader they want to follow.

While other organizations hemorrhage talent to disconnection, you're building fierce loyalty.

Schedule development-focused one-on-ones. Create safe spaces for honest dialogue. Listen without immediately solving. Act on what you learn.

Most importantly, share your own uncertainties. Authenticity deepens connection.

In today's talent market, connection isn't soft skill. It's competitive advantage.

Connected teams weather uncertainty. Embrace challenges. Follow leaders through chaos.

The choice is clear. Build genuine connection with your people.

Or watch them follow someone else who does.

Something to think about.